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What is your return policy?

Heat Relief Depot offers a 30 Day Money-Back Return Policy.  Product(s) must be in resaleable condition with original tags and packaging.  We will not accept returns after 30 days or if the product has been used.  Shipping fees are non-refundable.  There is no additional charge for shipping if you are making an exchange. Please contact us by phone (877)879-1450 or email if you feel you received a wrong product or if you have a special situation for returning the item(s).

Make a copy of your paid invoice and write on it whether you want a refund or an exchange. Send along with product(s) to:

Heat Relief Depot
Attn: Returns Dept
1272 SE Industrial Blvd
Port Saint Lucie, FL 34952